Privacy Policy

Last updated: January 29, 2026

Consano Wellness ("Consano," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at consanowellness.com and use the Consano mobile application.

1. Information We Collect

Information You Provide

  • Contact information: Email address when you join our waitlist.
  • Health assessment data: Responses to wellness questionnaires within the app, including information about your health history, symptoms, lifestyle, and goals.
  • Account information: Name, email, and profile details when you create an account.

Automatically Collected Information

  • Device information: Device type, operating system, unique device identifiers.
  • Usage data: How you interact with the app and website (pages visited, features used, session duration).
  • Analytics: Aggregated, anonymized usage patterns to improve our service.

2. How We Use Your Information

  • To provide personalized wellness protocols based on your assessment responses.
  • To communicate with you about your waitlist status, app updates, and service changes.
  • To improve, maintain, and optimize the app experience.
  • To respond to your inquiries and provide customer support.
  • To comply with legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures including:

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Access controls: Strict role-based access to production data.
  • No third-party data sales: We never sell, rent, or trade your personal or health data to third parties.
  • Minimal data collection: We only collect information necessary to provide our service.

4. Data Sharing

We do not sell your personal information. We may share data only in these limited circumstances:

  • Service providers: Trusted partners who help us operate our service (hosting, analytics), bound by strict data protection agreements.
  • Legal requirements: When required by law, regulation, or legal process.
  • Safety: To protect the rights, safety, or property of Consano, our users, or the public.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correct: Update or correct inaccurate personal data.
  • Delete: Request deletion of your personal data and account.
  • Export: Download your data in a portable format.
  • Opt out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at privacy@consanowellness.com.

6. Cookies and Tracking

Our website uses minimal, essential cookies for site functionality. We do not use third-party advertising trackers. Analytics data is collected in aggregate and cannot identify individual users.

7. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. Waitlist email addresses are retained until you unsubscribe or the waitlist closes. App data is retained while your account is active and deleted within 30 days of account deletion.

8. Children's Privacy

Consano is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the app. Your continued use of Consano after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Consano Wellness
Email: privacy@consanowellness.com